NEW & EXCLUSIVE: 4-in-6 Choice Ski Pass – You Call the Shots on When You Ski!

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Frequently Asked Questions

Frequently Asked Questions

Do you have any questions about a skiing holiday in Oberstdorf Kleinwalsertal? The FAQs provide quick answers on ski passes, accommodation, ski resorts, ski schools, ski hire, special offers from SKI Oberstdorf Kleinwalsertal and how to get there – all explained concisely to help you plan your winter holiday with ease.

Booking & Ski Pass Questions

Once you’ve made your booking, you’ll receive a confirmation from the accommodation provider or the official booking platform. This confirmation, or a separate message, will contain information about check-in, the guest registration system and how to purchase your partner ski pass.

Whether a code is required depends on the booking and guest management system used. In many cases, the partner rate is automatically activated in the official ski pass shop once your accommodation booking has been successfully linked.

First, check whether you have booked accommodation with a participating SKI Oberstdorf Kleinwalsertal provider and whether your guest details have been entered in full. Then contact your host before purchasing a ski pass at the standard price.

No. This exclusive partner benefit is linked to a stay at a participating SKI Oberstdorf Kleinwalsertal accommodation. The standard off-peak rate, valid from 1st March, is, however, also available to guests who are not staying at a partner accommodation.

To qualify for the exclusive partner rate, your eligible accommodation booking must normally already be on file in the system. You should therefore only purchase your ski pass once you have booked your partner accommodation and received the relevant details.

It is not automatically possible to switch to a partner rate retrospectively. Please contact the sales outlet or the relevant customer service department of the cable cars with your accommodation confirmation and your ski pass purchase receipt.

Cancellation may result in the loss of eligibility for the exclusive partner rate. The cancellation and refund terms agreed at the time of purchase apply to both the accommodation and the ski pass.

As these may be separate bookings, you may need to cancel your accommodation and ski pass separately. Please contact both your accommodation provider and the ski pass sales outlet.

If you have any questions regarding availability, payment, rebooking or cancellation, please contact your accommodation provider or the official booking platform you used. SKI Oberstdorf Kleinwalsertal cannot process bookings made through external channels.

First, contact your host or the support team at the official ski pass shop. Please have your accommodation confirmation, your travel dates and, if applicable, your guest card or booking number to hand.

No. SKI Oberstdorf Kleinwalsertal showcases partner accommodation, enables you to compare options and provides links to external booking platforms. The relevant contract is concluded exclusively between you and the accommodation provider or the operator of the external booking platform.

SKI Oberstdorf Kleinwalsertal does not process any payments for your accommodation or your ski pass. Payment details are processed exclusively on the accommodation provider’s website, via the official booking channel or in the ski pass shop.

In principle, eligible travelling companions can be included in accordance with the registered accommodation booking. The number of people, age groups and available rates are checked in the official booking system.